TRA Marketplace Launches First-Ever Pre-Conference Education Sessions
For the first time at TRA Marketplace, we are offering pre-conference education sessions in partnership with Austin Community College's Continuing Education Program. To be held on July 10 in San Antonio, TRA Marketplace attendees will get to learn vital skills needed to help grow their business and be successful.
Who is this education for?
You! The restaurant employee, manager, or supervisor who wants to improve his or her skills in digital tools. Learn about managing a team and collaborating using mobile apps and language, find out more about security best practices, and improve your social media know how with this unique lineup of education topics.
Pricing
- TRA Restaurant Member - $75
- Non-member- $150
Attending TRA Marketplace? Bundle your registration with pre-conference and pay:
- TRA Restaurant Member - $75
- Non-member - $125
Location:
Henry B. Gonzalez Convention Center
Pre-conference Education Sessions: River Level 007A/B
ServSafe Classes & Exams: River Level 007C/D
Below you can see the schedule and course descriptions.
Schedule: River Level 007A/B Schedule
Time |
Course |
9:00am-11:00am |
Digital Marketing |
12:30-2:30pm |
Digital Tools & Collaboration |
3:00-5:00pm |
Leadership & Employee Engagement |
Course Descriptions |
|
Digital Marketing |
Social Media Strategy & Platforms: Identify organizational champions, learn appropriate communication channels, and understand effective audience engagement methods.
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Branding & Digital Content: Develop a strong organizational identity, understand your audience, learn types of content, and create a meaningful value proposition. |
Digital Tools & Collaboration |
Phone & Tablet: Learn essential touch screen device skills, select & use native device applications, understand information storage & backup techniques, and utilize voice assistant within a mobile environment. |
|
Security: Understand cybersecurity threats and risks, learn native device and application security methods, protect mobile devices across WiFi and hotspot connections, and manage access & protect data on mobile devices. |
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Applications: Learn G-Suite, Slack, and Microsoft 365 applications, create & collaborate using mobile applications, and understand mobile application integration & security. |
Leadership |
Leadership: Learn to build team trust, identify effective communication strategies, and understand how to empower people. |
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Customer Experience & Relationship Management: Learn to evaluate customer experience, identify strategic business priorities, and select & use Customer Relationship Management (CRM) tools.
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Employee Engagement: Identify organizational purpose, facilitate interpersonal relationships, understand the role of autonomy in producing great work, and develop employee engagement through challenging work. |